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Withdraw Funds

There are 3 levels of withdrawal for investors as follows:

1. Identity Verification KYC Level 1 Maximum withdrawal amount is 1,500 USD / day.
2. Identity Verification KYC Level 2 Maximum withdrawal amount is 3,000 USD / day.
3. Identity Verification KYC Level VIP Maximum withdrawal amount is 9,000 USD / day.

Withdrawals of KYC Level 1 and 2 are available for transactions from Monday to Friday (except public holidays).
Withdrawals of KYC Level VIP are available for transactions every day.

At each level, investors are required to verify their identity and attach complete documents only once for each level.

Note:
Once your withdrawal request has been successfully processed, the funds will be transferred to your account within no more than 2 hours from the time you receive the official email confirmation of the withdrawal approval.

Withdrawal Process

To withdraw funds from the trading account, investors must complete the KYC (Know Your Customer) verification to confirm their identity, but this is only required once. Investors can refer to the KYC Level 1 verification process here.

Additionally, funds must be transferred from the trading account to the Wallet before making a withdrawal. You can refer to the transfer process here.

Start the Withdrawal Process

-Log in to the main page.

Step 1 – 2

  1. Select “Wallets.”  
  2. Click on the dollar icon.  

Step 3 – 7

  1. Choose “Withdraw.”
  2. In the “Select wallet” field, choose the amount in the Fiat section.  
  3. Select the currency (USD).

For withdrawals less than 1,000 USD, skip to Step 19.

  1. Choose “Bank Transfer.”  
  2. Enter the withdrawal amount (1,000 USD or more).

Step 8 – 15

(For Withdrawals of 1,000 USD or More)

Bank Account Details

  1. B

ank name  

  1. Bank account number  
  2. Enter the bank holder’s name  
  3. – (Enter a hyphen)  
  4. Country name  
  5. Check the box to save the details.  
  6. Set a name to save the record.

**Note:** Refer to Step 14.  

>> If you have previously saved a “Save preset,” you can select it for use.  

  1. Click the “Send Request” button.

Step 16 – 18

  1. Check your email for the PIN code.  
  2. Enter the PIN code received in the email.  
  3. Click the “Continue” button

Step 19 – 24  

(For Withdrawals Less Than 1,000 USD)

  1. Select the currency (THB).  
  2. Choose “1-2-Pay.”  
  3. Enter the withdrawal amount (not exceeding 1,000 USD).  
  4. The system will calculate the amount to be received based on the exchange rate.

**Bank Account Details**  

  1. Select the bank.  
  2. Enter the bank account number.

Step 25 – 28  

(For Withdrawals Less Than 1,000 USD)

  1. Enter the bank holder’s name.  
  2. Check the box to save the details.  
  3. Set a name to save the record.

**Note:** Refer to Step 26.  

>> If you have previously saved a “Save preset,” you can select it for use.

  1. Click the “Send Request” button.

Step 29 – 30

  1. Confirm the transfer details.  
  2. Check your email for the PIN code. 

Step 31 – 32

  1. Enter the PIN code received in the email.  
  2. Click the “Continue” button.

Withdrawal Successful

How to withdraw funds.